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AIDS Resource Center / National Clinician's Consultation Center at the University of California-San Francisco

The National AIDS Resource Center (ARC) in Addis Ababa is partnering with the National Clinician’s Consultation Center (NCCC) at the University of California-San Francisco to improve access to quality HIV/AIDS care and treatment in Ethiopia by providing expert consultation for healthcare providers caring for PLWH.

Increased access to ARVs in Ethiopia has generated a need for members of the health sector workforce to rapidly increase their knowledge on HIV/AIDS care. In support of the CDC’s implementation of national IT systems, partners established FITUN Warmline, a call-in service that allows physicians throughout the country to record questions on clinical care, which will then be researched and promptly answered by ARC specialists.

Specific objectives of this partnership include:

  • Strengthening the clinical consultation skills of FITUN Warmline staff;
  • Developing a strong continuous quality improvement program for the Warmline; and
  • Strengthening the organizational and administrative capacity of the Warmline.

Partners have conducted training sessions to facilitate development of Warmline methodologies and expand clinical and technical expertise on HIV-related topics among staff. In addition, partners have distributed promotional materials to healthcare facilities throughout the country.

Upcoming activities include the development of a computer-based scheduling system, as well as manuals on consultation methodologies and global treatment strategies.

Partners are also developing specific standards for a continuous quality improvement program. In 2009, a total of six training sessions and 10 training modules on topics such as ART, perinatal care, PMTCT, post-exposure prophylaxis, clinical pharmacy, pediatric HIV, effective clinical consultation, treatment of opportunistic infections, TB and HIV co-morbidity, and other co-infections will be offered.


Updated June 5, 2009

 
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RELATED RESOURCES

AIDS Hotline for Ethiopian Health-Care Workers (Global Health Council journal "Global Health," Spring 2009)

HIV/AIDS “Warmline” Means Clinical Advice and Support Is Just a Phone Call Away (Field Notes, Fall 2006)